Tuffy Winter Haven

31 reviews


  • Mon-Fri 7:30 AM - 6:00 PM
  • Saturday 8:00 AM - 4:00 PM
  • Sunday Closed
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We offer complete car care service from routine dealer recommended maintenance to complete diagnostics and full service auto repair. We know that our reputation is built "one customer at a time" and we appreciate your business.

Since 1970, Tuffy Tire & Auto Service has been committed to treating our customers with honesty, respect and professionalism. Our philosophy is to provide quality parts and service at an exceptional value. We recognize that satisfied customers are the foundation of our business and that our future success is determined by how well we exceed our customer's expectations today!

Done Right. Period. 

That's how we do things at Tuffy® Tire & Auto Service Center. That's why only Tuffy offers a 2-year/24,000-mile guarantee on parts and labor you can take to any store. Plus, we offer a courtesy inspection with every Tuffy purchase. It covers tires, brakes, fluids, exhaust system, battery, belts and more. With every purchase, we even give you 12 free months of roadside assistance, too. We call it ToYourRESCUE®. Our work will be DONE RIGHT. PERIOD. Or we'll fix it for free. Now that's what you call Tuffy totally having your back.

Our full service tire and auto service centers service all makes and models, foreign and domestic, cars and trucks. Our highly qualified technicians specialize in providing quality auto repair services including; brake repair, fluid service, transmission repair, suspension service, engine service, exhaust repair, oil changes, air conditioning repair, wheel alignments, preventative maintenance and much more.

Need to schedule a service appointment for your vehicle? Save time and schedule an appointment with us online. It's simply, click on "Request An Appointment" and schedule your appointment. We'll contact you via email to confirm the day and time of your appointment.

Call Tuffy Tire & Auto Service Center today and let us exceed your automotive repair expectations!

Pictured in the photo from left to right (Barry Unrast – T.A.C. Director of Marketing, Craig Gantner – Tuffy Franchisee, Jay Fernandez – Tuffy Franchisee, and Scott Linde – T.A.C District Manager).

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Tuffy Reviews


Debra Torrini

Dec 13, 2021 – Lake Wales, FL

“Just moved to Winter Haven and was looking for a great place to maintain my car ........ i have now found it..... had a appointment and they were right on time and the project was completed quickly”

Jack Milazzo

Nov 03, 2021 – Winter Haven, FL

“Busy but got me in. Front brakes bsd. Honest & didn't talk down to me as a woman”

Jo Tsube

Apr 16, 2021 – Lake Wales, FL

“I have a very unique vehicle that a lot of shops won’t work on. Not a problem for Jay, Carlos, and T. J. They have been maintaining my Super Stretch Limousine for several years now. They can fix anything! I actually think Jay likes the challenge. Lol They have always found a way to take care of my problems with no fuss. I’m absolutely sure they have saved me a small fortune in the process. Of course I take all of my business and personal vehicles to Tuffy. Thanks to Jay and his team!”

Wallace W

Jan 06, 2021 – Winter Haven , FL

“We got a New to us Used Tahoe about 2 years ago & we needed the shocks checked out & heard about Jay / Tuffy’s, they did the work No Problems at all so we have used them since then. We had to have a New Transmission put in it recently & Jay explained everything about what was going on with it & recommended what we should go with and explained the warranty in detail. We just say enough about “The Work” “The HONESTY” “THE CUSTOMER SERVICE” we have gotten from Tuffy’s. Our vehicles will continue to go there! Thank you Jay, Carlos & Staff for such Great Service. ”

Jeff & Paula S

Dec 30, 2020 – Winter Have , FL

“Jay knows how to run a business with integrity He 100% backs up his services and is a man of his word. Thank you for your service.”

Jennifer K

Aug 27, 2020 – LAKE WALES, FL

“Thanks Jay and Carlos for a job well done on my wifes car ! Excellent on such short notice, in @7am and out by the end of the day on some Electrical work finding a broken wire to the shift interlock system. friends for long time and for life, You both know me and when in need I know were to go when I need HELP !! Again many thanks for a job well done ! ”


Oct 17, 2019 – Winter Haven, FL

“I am a mobile head groomer in the Winter Haven area... I've been taking my own and generator all the way over toward Winter Park to get it repaired or just maintain... That is getting a little more difficult to do so luckily I heard about Tuffy... I had stepped by earlier in the day to pick up their info on the credit card they have.. And then 3 hours later my generator decided to have issues.. I immediately called Jay.. He told me to bring my truck over to the shop and they would assess it.. They provided me transportation back to my car As I left my truck Overnight to be checked in the morning.. They pick me up in the morning and brought me back to my truck.. My generator needed basic maintenance which I had been going to Winter Park and paying over $500 to get done.. I even brought the receipt so they could see if there was some difference on what the basic Bateman's plan was.. The exact same maintenance that I'd been paying over $500 at the Generator dealership was more than half at Tuffy.. Plus all the gentleman that work there are absolutely amazing I will definitely use them again and I thank them for all they did for me this week I needed to get back to work.. There are a lot of dirty dogs in Winter Haven”

Mary Jo M

Sep 28, 2019 – Winter Haven, FL

“Jay was fantastic and so was the rest of the crew. I went in with a problem and walked out without one. Great customer service and Fair pricing! ”

Casey M

Jun 07, 2019 – Lakeland, FL

“I went in to get my brakes done . Really didn't need it. I did need something else done. They were Awesome. Im going on a trip soon & feel saferwith the repairs done.”

Peggy M

May 18, 2019 – Winter Haven, FL

“In and out in less than a blink!!!!💪💪”

Marielys M

May 17, 2019 – Winter Haven, FL

“The best costumer service around. They are extremely friendly and helpful. Everyone here is very knowledgeable and understanding. I’ve never felt more comfortable taking my car anywhere. ”

Noel B

May 17, 2019 – Davenport, FL

“We Have had Two Big Repairs done at Tuffy’s, the repairs were done Properly and timely. The Customer Service is like No other Auto Repair we have ever used, Jay & His Crew go above and beyond to Please the Customer!! We will continue to take all our Auto Repairs to Tuffys! EXCELLENT!! ⭐️⭐️⭐️⭐️⭐️!”

Jeff & Paula S

May 12, 2019 – Eagle Lake, FL

“My experience with your company from initial telephone call to completion of my oil change and tire rotation was excellent! Service was courteous and prompt as was the work performance.”

Fred Hines

May 03, 2019 – Lake Wales, FL

“I can't speak highly enough about Jay and his crew at this Tuffy's!!! I have a Crown Vic that was a problem child and Jay's team fixed multiple issues that had happened due to wear and tear and others that were due to poor workmanship from another place. My vehicle runs better than it ever has, they have become the place my whole family will take their vehicles to. They repair vehicles in a timely manner and are very upfront and fair with pricing. If you need a friendly, professional place to take your vehicle, this is it!!!”

Peter M

Mar 22, 2019 – Winter Haven, FL

“They are the best! They treat you like family, so thankful I took my business here. They are very honest about what you need & do everything to help! Best price for amazing service!”


Mar 10, 2019 – WINTER HAVEN, FL

“I could see they were busy, but I asked if they could do a quick oil change for me (I ONLY HAD 45 MINUTES UNTIL AN APPOINTMENT). They had me out of there in 35 minutes. Very friendly Manager. Would go back in a heartbeat.”

Brian R

Mar 03, 2019 – Poinciana, FL

“The crew @ Tuffy's in Winter Haven are extremely knowledgeable and very accommodating. I was scheduled for an Oil Change, they took me in right away and had everything done in less 45 min. Would highly recommend Tuffy's in Winter Haven for all your automotive needs. Thank you guys..”

Stephanie G

Feb 25, 2019 – Lake Wales, FL

“They guys there are very professional. Changed my oil and found what else should be done and explained it all but did not push to have it done right then. Pleased with the service.”

Marie R

Feb 22, 2019 – Winter Haven, FL

“Great customer service! Was so happy to be treated with respect and not any less because I am a women! They took care of me and treated me with respect! Will definitely be back!!!”

Cassidy S

Jan 05, 2019 – Haines City, FL

“Quick fast service. Clean shop. Nice personal. No fast talking salesmen. I'll be back.”

David N

Dec 20, 2018 – Winter haven, FL

“First time having service performed. Excellent Front Desk service! Had scheduled a oil change and filter and also had tires rotated. Waiting time for all above to be accomplished was longer than I expected. Over two hours. However they did apologize for the delay. All in all, I will be back and will definitely recommend Tuffy’s.”

Phil K

Dec 19, 2018 – Winter Haven , FL

“Excellent customer service and workmanship. We are very satisfied with the service we received from Tuffy Winter Haven.”

Stacie K

Dec 19, 2018 – WINTER HAVEN, FL

“Friendly staff good communication skills and experience in what they do and good coffee hahaha...”

Jose L

Dec 06, 2018 – Winter Haven , FL

“Wonderful quick service. Highly recommend ”

Danielle L

Dec 03, 2018 – Winter Haven, FL

“Great service! Thanks for getting me back on the road so quickly. I would recommend this shop to my friends and family for sure!!”


Nov 26, 2018 – Winter Haven, FL

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