I have a very unique vehicle that a lot of shops wont work on. Not a problem for Jay, Carlos, and T. J. They have been maintaining my Super Stretch Limousine for several years now. They can fix anything! I actually think Jay likes the challenge. Lol They have always found a way to take care of my problems with no fuss. Im absolutely sure they have saved me a small fortune in the process. Of course I take all of my business and personal vehicles to Tuffy. Thanks to Jay and his team!
Jan 06, 2021 – Winter Haven , FL
We got a New to us Used Tahoe about 2 years ago & we needed the shocks checked out & heard about Jay / Tuffys, they did the work No Problems at all so we have used them since then. We had to have a New Transmission put in it recently & Jay explained everything about what was going on with it & recommended what we should go with and explained the warranty in detail. We just say enough about The Work The HONESTY THE CUSTOMER SERVICE we have gotten from Tuffys. Our vehicles will continue to go there! Thank you Jay, Carlos & Staff for such Great Service.
Jeff & Paula S
Dec 30, 2020 – Winter Have , FL
Jay knows how to run a business with integrity He 100% backs up his services and is a man of his word. Thank you for your service.
Aug 27, 2020 – LAKE WALES, FL
Thanks Jay and Carlos for a job well done on my wifes car ! Excellent on such short notice, in @7am and out by the end of the day on some Electrical work finding a broken wire to the shift interlock system. friends for long time and for life, You both know me and when in need I know were to go when I need HELP !! Again many thanks for a job well done !
Oct 17, 2019 – Winter Haven, FL
I am a mobile head groomer in the Winter Haven area... I've been taking my own and generator all the way over toward Winter Park to get it repaired or just maintain... That is getting a little more difficult to do so luckily I heard about Tuffy... I had stepped by earlier in the day to pick up their info on the credit card they have.. And then 3 hours later my generator decided to have issues.. I immediately called Jay.. He told me to bring my truck over to the shop and they would assess it.. They provided me transportation back to my car As I left my truck Overnight to be checked in the morning.. They pick me up in the morning and brought me back to my truck.. My generator needed basic maintenance which I had been going to Winter Park and paying over $500 to get done.. I even brought the receipt so they could see if there was some difference on what the basic Bateman's plan was.. The exact same maintenance that I'd been paying over $500 at the Generator dealership was more than half at Tuffy.. Plus all the gentleman that work there are absolutely amazing I will definitely use them again and I thank them for all they did for me this week I needed to get back to work.. There are a lot of dirty dogs in Winter Haven
Mary Jo M
Sep 28, 2019 – Winter Haven, FL
Jay was fantastic and so was the rest of the crew. I went in with a problem and walked out without one. Great customer service and Fair pricing!
Jun 07, 2019 – Lakeland, FL
I went in to get my brakes done . Really didn't need it. I did need something else done. They were Awesome. Im going on a trip soon & feel saferwith the repairs done.
May 18, 2019 – Winter Haven, FL
In and out in less than a blink!!!!
May 17, 2019 – Winter Haven, FL
The best costumer service around. They are extremely friendly and helpful. Everyone here is very knowledgeable and understanding. Ive never felt more comfortable taking my car anywhere.
May 17, 2019 – Davenport, FL
We Have had Two Big Repairs done at Tuffys, the repairs were done Properly and timely. The Customer Service is like No other Auto Repair we have ever used, Jay & His Crew go above and beyond to Please the Customer!! We will continue to take all our Auto Repairs to Tuffys! EXCELLENT!! !
Jeff & Paula S
May 12, 2019 – Eagle Lake, FL