We are very proud to share these kind words from our satisfied customers. Please take a moment to click the "Submit a Review" button below and share your own review.

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Thanks Jay and Carlos for a job well done on my wifes car ! Excellent on such short notice, in @7am and out by the end of the day on some Electrical work finding a broken wire to the shift interlock system. friends for long time and for life, You both know me and when in need I know were to go when I need HELP !! Again many thanks for a job well done !

— D H., Winter Haven, FL

I am a mobile head groomer in the Winter Haven area... I've been taking my own and generator all the way over toward Winter Park to get it repaired or just maintain... That is getting a little more difficult to do so luckily I heard about Tuffy... I had stepped by earlier in the day to pick up their info on the credit card they have.. And then 3 hours later my generator decided to have issues.. I immediately called Jay.. He told me to bring my truck over to the shop and they would assess it.. They provided me transportation back to my car As I left my truck Overnight to be checked in the morning.. They pick me up in the morning and brought me back to my truck.. My generator needed basic maintenance which I had been going to Winter Park and paying over $500 to get done.. I even brought the receipt so they could see if there was some difference on what the basic Bateman's plan was.. The exact same maintenance that I'd been paying over $500 at the Generator dealership was more than half at Tuffy.. Plus all the gentleman that work there are absolutely amazing I will definitely use them again and I thank them for all they did for me this week I needed to get back to work.. There are a lot of dirty dogs in Winter Haven

— Mary Jo M., Winter Haven, FL

Jay was fantastic and so was the rest of the crew. I went in with a problem and walked out without one. Great customer service and Fair pricing!

— Casey M., Lakeland, FL

I went in to get my brakes done . Really didn't need it. I did need something else done. They were Awesome. Im going on a trip soon & feel saferwith the repairs done.

— Peggy M., Winter Haven, FL

In and out in less than a blink!!!!

— Marielys M., Winter Haven, FL

The best costumer service around. They are extremely friendly and helpful. Everyone here is very knowledgeable and understanding. Ive never felt more comfortable taking my car anywhere.

— Noel B., Davenport, FL

We Have had Two Big Repairs done at Tuffys, the repairs were done Properly and timely. The Customer Service is like No other Auto Repair we have ever used, Jay & His Crew go above and beyond to Please the Customer!! We will continue to take all our Auto Repairs to Tuffys! EXCELLENT!! !

— Jeff & Paula S., Eagle Lake, FL

My experience with your company from initial telephone call to completion of my oil change and tire rotation was excellent! Service was courteous and prompt as was the work performance.

— Fred H., Lake Wales, FL

I can't speak highly enough about Jay and his crew at this Tuffy's!!! I have a Crown Vic that was a problem child and Jay's team fixed multiple issues that had happened due to wear and tear and others that were due to poor workmanship from another place. My vehicle runs better than it ever has, they have become the place my whole family will take their vehicles to. They repair vehicles in a timely manner and are very upfront and fair with pricing. If you need a friendly, professional place to take your vehicle, this is it!!!

— Peter M., Winter Haven, FL

They are the best! They treat you like family, so thankful I took my business here. They are very honest about what you need & do everything to help! Best price for amazing service!


I could see they were busy, but I asked if they could do a quick oil change for me (I ONLY HAD 45 MINUTES UNTIL AN APPOINTMENT). They had me out of there in 35 minutes. Very friendly Manager. Would go back in a heartbeat.

— Brian R., Poinciana, FL

The crew @ Tuffy's in Winter Haven are extremely knowledgeable and very accommodating. I was scheduled for an Oil Change, they took me in right away and had everything done in less 45 min. Would highly recommend Tuffy's in Winter Haven for all your automotive needs. Thank you guys..

— Stephanie G., Lake Wales, FL

They guys there are very professional. Changed my oil and found what else should be done and explained it all but did not push to have it done right then. Pleased with the service.

— Marie R., Winter Haven, FL

Great customer service! Was so happy to be treated with respect and not any less because I am a women! They took care of me and treated me with respect! Will definitely be back!!!

— Cassidy S., Haines City, FL

Quick fast service. Clean shop. Nice personal. No fast talking salesmen. I'll be back.

— David N., Winter haven, FL

First time having service performed. Excellent Front Desk service! Had scheduled a oil change and filter and also had tires rotated. Waiting time for all above to be accomplished was longer than I expected. Over two hours. However they did apologize for the delay. All in all, I will be back and will definitely recommend Tuffys.

— Phil K., Winter Haven , FL

Excellent customer service and workmanship. We are very satisfied with the service we received from Tuffy Winter Haven.


Friendly staff good communication skills and experience in what they do and good coffee hahaha...

— Jose L., Winter Haven , FL

Wonderful quick service. Highly recommend

— Danielle L., Winter Haven, FL

Great service! Thanks for getting me back on the road so quickly. I would recommend this shop to my friends and family for sure!!

— KEVIN L., Winter Haven, FL

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